Support Center
How can we help you?
Find answers, contact our team, or send a support request.
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Frequently Asked Questions
How do I upload a deposit slip?
Open the order, tap Upload Slip, and attach the slip file.
When will my order ship?
Orders are shipped according to payment verification and stock allocation.
How to change delivery address?
Use the Addresses screen to edit or add a new default address.
Why is my slip rejected?
Slip rejection can happen if the bank details, amount, or file quality does not match the order.
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Support Hours
Monday - Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed
Company Info
Bata B2Biz
For account, billing, and technical assistance, get in touch using the contact details above.